Department Organization

Chief of Police

The Chief of Police who is directly responsible to the University’s associate Vice-President of Public Safety. This position is responsible for the administration of all GUPD programs aimed at providing a safe and secure environment for the University community. In fulfillment of his responsibilities, the Chief of Police shall:

Develop and implement policies, plans, programs, and procedures necessary for the administration, control, and performance of the functions of security protection and ensuring a safe environment.
Initiate responsive programs to meet University needs concerning security, traffic control and safety.
Oversee the activities of the various departmental assignments.

Prepare and submit to the Associate Vice-President of Public Safety, periodic reports reflecting the status, workload, and performance of assigned functions.
Review major investigations of security related incidents.
Maintain direct communications with all University officers and department heads and administrators on assigned functions.
Participate on appropriate committees designed to give the University effective security, safety, and traffic control.
Provide police liaison to all facets of the University community.

Deputy Chief of Police

The Deputy Chief of Police (or designee) is responsible to the Chief of Police for all operational matters. In this role, the Deputy Chief of Police shall be responsible for the supervision of the Police Services, Support Services and Special Services Bureaus.

In fulfillment of these responsibilities, the Deputy Chief of Police shall:

Supervise and direct all GUPD operational functions.
Coordinate routine, special functions and operating activities with other university departments, public safety agencies, local and federal government agencies, as necessary.
Carry out and supervise emergency operations plans and coordinate such activities with appropriate agencies, as set forth in the policies and procedures of GUPD.
Develop, formulate, and submit to the Chief of Police for approval, operating level procedures and instructions necessary for the accomplishment of the plans and policies of GUPD.
Ensure the maintenance of Department operational directives and special orders.
Assume responsibility for control and accountability of all Department property and equipment.
Cause to have letters of commendation written for personnel who perform their duties in a manner worthy of recognition.
Supervise the investigations conducted by the Detective Sergeant and/or the primary detective investigating the case.
Supervise the CALEA Accreditation Coordinator.
Periodically conduct inspections of the Investigation Unit’s work area to ensure maximum efficiency.
Manage special projects, as instructed by the Chief of GUPD, and serve as liaison to the University community.
Complete performance evaluations for the individuals supervised.
Represent and serve as the Chief of GUPD in his or her absence.
- This will result in a written directive by the Chief of Police and posted for all employees (i.e. roll call, e-mail notification).

Captain

The Captain is responsible to the Deputy Chief of GUPD for all operational matters. In this role, the Captain shall be responsible for the supervision of the Police Services Bureau. In fulfillment of these responsibilities, the Captain shall:

Organize and schedule personnel and resources to provide maximum use, and ensure protective and security system effectiveness following established plans and procedures.
Develop and implement effective management tools and inspection of each position and post on an as needed basis, to ensure GUPD is fulfilling standards of performance and efficiency
Ensure the review of incident reports, forms, initial investigative reports, etc., for completeness, accuracy, and professional content.
Advise, counsel and assist uniform personnel in effective administrative and professional police practices.
Develop, coordinate, and ensure scheduling of duty rosters to achieve efficiency of all Department operations, functions, and actions, and make adjustments where necessary.
Follow priority posting requirements and as otherwise necessary to assure the efficient, smooth, and continuous operations of each unit component.
Manage the Internal Affairs Investigations Function.
Ensure that internal personnel investigations are conducted, when the need arises.

Lieutenant, Police Services

The Lieutenant, Police Services shall manage and review all phases of GUPD patrol operations to develop improved procedures to ensure the optimum use of GUPD resources. This position reports to the Police Captain and shall have the following responsibilities:

Review all GUPD written reports, documents, manuals, forms, policies, procedures, etc., with a view toward improving and/or streamlining the administrative process.
Draft and/or revise policies and procedures to ensure proper compliance with all University policies and/or those generated in other organizations that may affect GUPD operations.
Identify organizational, administrative, and safety deficiencies and make appropriate corrective action recommendations to the Captain.
Provide staff assistance in the planning, research, and distribution of Department policies and procedures.
Act as liaison with other law enforcement, government, public/private agencies, on planning matters regarding GUPD, as directed.
Coordinate the implementation of new policies or programs, as assigned by the Chief of Police, with the Deputy Chief of Police and Captain, to ensure that a uniform and complete application process takes place.
Assist the Chief in developing plans for physical space management, safety management, or budgetary developmental assistance when needed.
Distribute new and/or revise policies/procedures to the Deputy Chief of Police and Captain, as directed, for comments and opinion before full implementation or adoption of the policy/procedure.
Perform such other planning duties as instructed, by the Chief of Police.
Manage the operations of the police patrol services.
Complete performance evaluations for the individuals supervised.
Conduct personnel investigations when the need arises for matters which fall within the purview of systems management.
Periodically conduct inspections of patrol officers, vehicles and patrol work areas, to ensure maximum efficiency

Lieutenant, Support Services

The Lieutenant, Support Services or designee is responsible for the acquisition, inventory, maintenance, and repair of all technical equipment assigned to GUPD. In addition, the Lieutenant supervises the Communication Center, Information Services, Fleet, Uniform and Police Equipment and Training.

The Lieutenant reports directly to the Deputy Chief of Police and the duties include the following:

Act as custodian for all technical equipment, to include computers, typewriters, radios, communication equipment, recorders, tapes, audio/visual items, etc., acquired by the Department.
Coordinate and arrange for the repair of all malfunctioning technical equipment with the proper service agency or technician.
Update and/or replace technical equipment or computer programs, as instructed by the Chief, to ensure maximum efficiency of Department resources.
Provide supervision over the Department’s Communications Center and all activities related thereto.

Ensure that Communications Center personnel receive proper training in the operational aspects of the office and can perform the required duties of a radio communications dispatch officer.
Complete performance evaluations for the individuals supervised.
Conduct personnel investigations when the need arises for matters which fall within the purview of systems management.
Periodically conduct inspections of the systems management work area, to ensure maximum efficiency.
Write letters of commendation for personnel who perform their duties in a manner worthy of recognition.
Manage special projects, as instructed by the Deputy Chief of Police, and serve as liaison to the University community.
Coordinate recruitment, selection and training of new police officers.
Coordinate in-service and other training for Department personnel
Evaluate training programs to ensure they meet criteria for improved performance.
Develop and conduct training programs based on training needs, as identified by the Chief of Police.
Assist in the development of additional training officers among GUPD personnel.
Act as the coordinator in giving training associated with the Department’s accreditation program.
Serve as liaison and coordinator with other law enforcement campus security training officers in the Washington, D.C. area.
Maintain a training resource library consisting of books, manuals, pamphlets, films, audio/visual equipment, etc., as a means to conduct Department training.
Document and maintain a record of all training conducted within GUPD.
Supervise the Recruitment and Training Sergeant

Lieutenant, Special Services

Lieutenant, Special Services shall be responsible for managing the Student Guard, Contract Guard and Special Events shall and review all phases of these operations to develop improved procedures to ensure the optimum use of GUPD resources.

This position reports to the Deputy Chief of Police and shall have the following responsibilities:

Liaison with the various special event coordinators and student groups on campus to staff special events.
Coordinate all VIP visits to campus
Schedule officers to staff special events and be sure that groups are billed in a timely manner for these services.
Manage the Student Guard Manager and the Student Guard Operation.
Oversee all operational aspects of the Contract Guard Service.
Serve as the primary liaison with Contract Guard Service Management.
Complete performance evaluations for the individuals supervised.
Conduct personnel investigations when the need arises for matters which fall within their purview.
Oversee SafeRides Operations
Periodically conduct inspections of patrol officers, vehicles and patrol work areas, to ensure maximum efficiency.
Maintain liaison with groups that are planning demonstrations within the University property that cause concern or are of special interest to the Department or the University community.

Shift Supervisors (Sergeants)

Shift Supervisors serve as Patrol Supervisors and are the rank of Sergeant. Shift supervisors ensure compliance with appropriate written directives issued by the Chief and Deputy Chief. The supervisors handle all security, police, traffic, and safety matters occurring on Georgetown University property during the scheduled tour of duty and reports directly to the Police Services Bureau Lieutenant. Shift supervisors shall perform the following duties:

Direct all police, traffic, and security matters during his/her scheduled tour of duty, ensuing compliance with all Department operations, procedures and directives.
Ensure that all personnel on his/her tour of duty are knowledgeable of all current and pertinent orders.
Schedule on-the-job training on their tour, and coordinate it with in-service training requirements and functions with the training manager.
Subject to the approval of higher authority, schedule work assignments, vacations, days off, training, etc., for the personnel assigned to his/her tour of duty.
Maintain liaison with the Metropolitan Police Department (MPD) and other police agencies as needed.
Implement and direct the emergency operational plans when authorized and appropriate, and coordinate such activities with the proper agencies and officials.
Ensure investigations of all complaints, crime, accidents, and incidents occurring, reported, or observed during his/her tour of duty.
Inspect personnel under his or her supervision to ensure compliance with orders and procedures.
Direct the police personnel activity and give guidance in the initiation of reports, records, and forms completed during his/her tour of duty.
Provide recommendations on matters of employee welfare, personnel assignments, training, retention, promotion, discipline and equipment needs.
Maintain accountability for all equipment resources utilized by Department police personnel on his/her tour of duty.

Master Police Officers

Each Master Police Officer is assigned to a squad supervised by a Patrol Sergeant and has the following responsibilities:

All duties of a Police Officer
Acts as a primary filed training officer
In the absence of a sergeant leads the patrol squad through the shift

Police Officers

Each GUPD Police Officer is assigned to a squad supervised by a Patrol Sergeant and has the following responsibilities:

Be familiar with routine operations and all orders, rules, regulations, etc., concerning the Department.
Perform patrol related duties of specified posts.
Prepare written reports following established rules and regulations.
Conduct preliminary investigations to include criminal and non-criminal incidents.
Serve as access control for certain buildings, as directed.
Perform patrol related duty, including serving as traffic control officer when needed.
Protect crime scenes or other incident areas requiring police security.
Provide well-informed information to the public and University community, and perform other duties as assigned.

Security Officers (Access Controllers)

Security Officers are assigned to a squad supervised by a Patrol Sergeant and while uniformed have no power of arrest.

A Security Officer is a non-sworn full time employee and serves as the screening individual for those people seeking entry to certain buildings on University property.
He or she shall maintain the integrity of the assigned building and ensure that emergency evacuation procedures are carried out in case of an emergency.
The Security Officer shall be familiar with all general and special orders concerning his/her assigned duties.
The Security Officer shall make periodic inspections of post buildings, and they shall bring any observed or noted deficiencies to the attention of the controller’s immediate supervisor.
In case of an unauthorized intrusion, the security officer shall request assistance from a GUPD police officer and notify his/her immediate supervisor.
A Security Officer shall not leave his/her assigned post unless properly relieved from duty or authorized to do so by higher authority.

Detective Sergeant

The Detective Sergeant shall coordinate all aspects of criminal investigations and Student Conduct referrals reports directly to the Deputy Chief of Police. Their duties shall include:

Supervising the investigation of criminal and non-criminal incidents, ensuring required follow up investigations are performed.
The direction of Police Detectives through proven techniques of supervision and police administration.
Reviewing reports and investigations of subordinates and providing detailed written reports.
Conducting training sessions to include classroom lectures and on-the-job training programs regarding police security subjects.
Evaluating subordinates and taking remedial action, where necessary.
Establishing duty assignments, scheduling days off and leave, consistent with Department policy.

Detectives

Police Detectives shall conduct investigations involving offenses that occur on or adjacent to University property. They shall work under the supervision of the Detective Sergeant and shall perform the following duties:

Investigate criminal and noncriminal incidents.
Provide detailed written investigative reports.
Give directions to GUPD police personnel during emergencies or as needed during incidents of a criminal nature.
Participate in formal and informal meetings with students and other members of the University community to advice in security related matters.
Follow up investigations for University criminal cases as designated by the Detective Sergeant.
Possess the ability to operate various items of technical equipment to be used in investigating criminal cases.
Direct GUPD personnel during emergencies or as needed when processing incidents that are criminal cases.
Assist the members of MPD or other local law enforcement agencies investigating criminal activity occurring on University property.
Coordinate the service of criminal arrest and search warrants that involve subjects believed to be a member of the University community.
Maintain criminal arrest/suspect records regarding individuals who have contact with the Department.
Maintain a log on subjects who are repeat criminal offenders or who have been subject to being barred from University property.
Assist in the Department evidence and property control maintenance program.
Perform such other duties as assigned by the Detective Sergeant, including crime preventions and community relations functions. Perform patrol related duties when needed and directed by the Shift Supervisor.

Property Officer

The Detective Sergeant shall supervise the Property Officer. The function of the Property Officer is to give the Department the centralized control of property. One police detective shall be designated as the GUPD Property Officer. Duties of the Property Officer include the following:

Receive, store, control, and make proper disposition of all contraband, lost and found property, and all other property similarly acquired.
Maintain a property control log to document all items of property coming into the possession of the Department concerning lost, abandoned, found, prisoners, impounded, etc., type of incidents, and ensure that a proper record contains their disposition.

The Property Officer shall also have responsibility for the storage and disposition of all property until disposal of property can be made.

Duties regarding property include the following:

Store items of property not classified as evidence.
Maintain liaison with the U.S. Attorney’s Office and MPD concerning the disposition of evidence turned over to MPD.
Coordinate with the D.C. Fire Department’s Fire Marshal’s Office regarding the destruction of any illegal fireworks brought into the Department’s possession.

Community Engagement Sergeant

The Community Relations/Crime Prevention Unit shall plan, develop, administer, and promote programs to improve GUPD’s relations with the University community. It shall also maintain liaison with other public and private agencies to ensure that cooperation between the Department and these groups is achieved to the fullest possible extent. A Sergeant who reports directly to the Deputy Chief of Police shall head this unit, whose duties include the following:

Develop GUPD community relations programs designed to promote an amicable association with the University community.
Develop and implement crime prevention programs, providing coordination for University members.
As directed, conduct security surveys and make corrective recommendations.
As directed, administer the crime analysis program, to include the collection, collation, analysis, and distribution of University crime related data, providing feedback analysis and evaluation.
Establish and maintain an updated film library on various safety and crime prevention topics to be used with lectures, to the University community.
Provide assistance in answering inquiries to the Department regarding community relations/crime prevention type information, from all interest groups desirous of learning about public safety.
Maintain liaison with University staff members of the various departments to coordinate community relations/crime prevention functions.
Evaluate reports of incidents or disturbances within the University community to identify causes or needs that should be addressed through community relations activity.

Training and Recruitment Sergeant

The Training and Recruitment Sergeant shall coordinate all activities related to recruitment, training and field training. The Training and Recruitment Sergeant shall work under the supervision of the Lieutenant, Support Services Bureau. and shall perform the following duties:

Coordinates the delivery of in-service training that includes in person and on-line training.
Maintains training records for all members of the Department.
Assists as a senior instructor in Consortium Police Academy.
Maintains all police instructor certifications for department instructors.
Coordinates Department Field Training (FTO) Program.
Develops recruitment opportunities to include recruitments events, college career centers and college visits.
Coordinates the activities of the recruitment officers to assure attendance at events, equipment and supplies.

Communication Supervisor

The Communications Supervisor shall coordinate all activities related to the Communications Unit. The Communications Supervisor shall work under the supervision of the Lieutenant, Support Services Bureau and shall perform the following duties:

Supervise and manage the operations of the Georgetown University Police Communications Center.
Quality Assurance/Quality Improvement
Training of Communications Center personnel
Managing Communications Center Systems and Accreditation Assurance.
Supervise, assign, and review the work of dispatchers who receive and process emergency and non-emergency calls
Assure that Communications Center personnel monitor phone and radio traffic to ensure procedural compliance;
Review case information entered into the computer system;
Conduct quality assurance feedback and coaching sessions with assigned employees at regular intervals;
Assure that Communications Center personnel can operate and monitor sophisticated communications systems including Computer Aided Dispatch and Radio System, and National Crime Information Center (NCIC);
Initially troubleshoot issues and report appropriate failure to the correct person(s); prepare and complete analytical and statistical reports and memos as required; prepare copies of recordings as directed; remain current on job specific procedures through attending training courses in order to apply appropriate methodologies.
Serve as NCIC and WALES Terminal Agency Coordinator (TAC)

Communications Officers and Specialists

Communication Officers perform the duty of radio dispatcher and operations officer. He or she is responsible for all radio aspects of communications, computer access control systems, alarm systems, and routine and emergency operational procedure implementation. Communication officers shall work under the direct supervision of the Communication Supervisor and shall perform the following duties:

Verify and record information received to provide a chronological log of University support service activities, service requests and emergencies.
In accordance with the Federal Communications Commission (FCC), operate and control the GUPD radio system and monitor, broadcast, and receive radio calls.
Monitor the MPD radio that is in the Communications Center.
Verify and control communications center inventory.
Monitor and dispatch personnel in response to calls for service.
Monitor, control, and begin emergency program changes in the computer access system and ensure a response based upon computer information.
Initiate emergency procedures and notify University officials when directed by higher authority.
Direct assistance of local governmental emergency units.
Provide information to the public and University community when requested.
Control the access to the GUPD’s office complex.
Perform patrol duties when directed by the Shift Commander

Student Guard Managers

The Student Guard Coordinator shall be responsible for managing the civilian student personnel assigned to the various residence halls on campus. The Coordinator shall be under the direct supervision of the Lieutenant, Special Services. He or she shall perform the following duties:

Supervise the operational aspects of all student posts on University property.
Perform on the job training and continuous in-service training of civilian student personnel to ensure that they are familiar with the requirements of their position.
Complete various written reports as required by Department directives and orders.
Assist with and maintain scrutiny of the student security personnel time and attendance program.
Serve as liaison with University’s residence hall staff officials.
Initiate emergency operational procedures in situations that require such implementation.
Perform such other duties as directed by the Chief or Deputy Chief.

Student Guards

Student Guards are part-time non-uniformed access controllers with no power of arrest.

The student guard position is classified as a part-time civilian position and under no circumstances are individuals serving in this capacity expected to perform law enforcement duties.
The student guard serves as an access controller inside University residence hall buildings, screening the admittance of students, their guests, University personnel on official business, or representatives contracted to perform services on the campus.
He or she is supervised by the Student Guard Manager and is responsible for being in compliance with all orders and policies relating to performing the students guard function.
Each Student Guard Manager must be familiar with all entry and exit points of the building to which he or she is assigned, and must maintain either telephone or radio communication, as directed, with the Communication Officer.
All suspected or actual breaches of security occurring in or near a student dormitory must be reported to the Communication Officer, Student Guard Manager, or the Shift Commander by the affected student guard.

Information Systems Administrator

The Information Systems Manager shall coordinate all Information Systems, Computer and Communications for the Department. The Information Systems Manager shall work under the supervision of the Chief of Police. and shall perform the following duties:

Manage and coordinate the services and systems required to implement and maintain the day to day operations of the GUPD Command Center and related technology within the University.
Coordinate system planning and problem resolution among users and technology providers, overseeing the installation and implementation of security related equipment, coordinating wiring for new installations, coordinating networking, overseeing and maintaining the security system applications and various components of the overall security infrastructure, including but not limited to fire detection, video surveillance, access control, and panic alarms.
Processing requests for new services. Interacts with GUPD Command Staff with recommendations on suggested action(s) and acting as the liaison between GUPD, UIS, campus technology providers, 3rd party vendors and suppliers of security systems / equipment.
Manage and deliver end-user training for GUPD Command Center Services, including but not limited to: building and door access, security monitoring and alarming, fire monitoring and alarming, closed circuit surveillance, and other applications related to GUPD systems.
Provide project management oversight for enterprise level CCTV and alarm monitoring.
Provide users of the system with detailed reports pertinent to their specific areas of responsibilities.
Provide the Chief of GUPD with reports required to facilitate the operation of the GUPD Command Center and overall security operations campus-wide, including statistical analysis of calls for service, dispatch, and crimes.
Provide users of the system with detailed reports pertinent to their specific areas of responsibilities.
Provide the Chief of GUPD reports required to facilitate the operation of the GUPD Command Center and overall security operations campus-wide, including statistical analysis of calls for service, dispatch, and crimes.
Manage the enterprise campus trunked radio system
Manage GUPD web presence

Accreditation Manager

The Accreditation Manager shall coordinate all activities related to Accreditation and Planning. The Accreditation Manager shall work under the supervision of the Deputy Chief of Police. and shall perform the following duties:

Responsible for planning, implementing and monitoring the Georgetown University Police accreditation program independently and with minimal supervision, as well as assisting and supporting other department functions; coordinating and prioritizing tasks and projects simultaneously; attaining and maintaining expertise in areas of responsibility; possessing an understanding of the agency’s organization and systems; and preparing and presenting reports verbally and in writing.
Serves as the Department’s authority and primary contact for the accreditation program.
Develops, plans, and organizes professional standards to improve and modernize existing policies and procedures in support the Department’s mission; recommend best practices based upon research into applicable standards in the profession; review and design / redesign policies and procedures for conformity to accreditation standards.
Draft reports and written directives that achieve accreditation objectives. Represent the Chief of Police at local and national commission conferences. Maintains files containing proofs of compliance. Ensures thorough audit and quality control methods that accreditation standards, once achieved, are maintained.
Drafts reports and written directives that achieve accreditation objectives.
Represents the Chief of Police at local and national commission conferences.
Maintains files containing proofs of compliance.
Ensures thorough audit and quality control methods that accreditation standards, once achieved, are maintained

Senior Business Manager

The Senior Business Manager shall run the fiscal and human resources function of the Department. The Senior Business Manager shall work under the supervision of the Chief of Police. and shall perform the following duties:

Directs, manages, and coordinates financial, HR, and general administrative operations.
Analyzes, plans, develops, and manages departmental budget.
Advises staff in all financial, HR, and other University policies and procedures;
Implements effective internal controls.
Reviews and approves all expenses, travel, conference registrations, trainings, purchasing, personnel transactions.
Departmental liaison to human resources and University Services financial affairs.
Supervises administrative staff in department to include executive assistant, HR/personnel assistant, and student employees in administrative operations.
Participates in union negotiations and union-related employment issues.
Develops and negotiates departmental contracts for services, including late night transportation and contract security services.
Oversees development of annual budget; manages the payroll process; conducts budget revisions, as necessary; analyzes and reviews income, expense, and transfer transactions for accuracy; projects departmental expenditures and adjusts priorities as necessary to ensure compliance with budget parameters; implements effective internal controls and monitors compliance with University Services and Financial Affairs policies and procedures; serves as departmental representative for audits and finance related issues.
Oversees development of annual budget; manages the payroll process; conducts budget revisions, as necessary; analyzes and reviews income, expense, and transfer transactions for accuracy; projects departmental expenditures and adjusts priorities as necessary to ensure compliance with budget parameters; implements effective internal controls and monitors compliance with University Services and Financial Affairs policies and procedures.

Administrative Coordinators

The Administrative Coordinators work under administrative and general direction and provides managerial control for the GUPD clerical systems; including personnel, payroll, accounts payable, budgets, and office services. The Administrative Coordinators work under the supervision of the Chief and the Senior Business Manager and the duties include the following:

Administrative management of all personnel actions; assuring control, prompt submission of all forms, and compatibility with University policy and existing union contracts.
Ensure staff compliance with University business policies and procedures, providing management advice and direction in areas of payroll, expenditures and credits.
Maintain administrative control of the budget, expenditures, debits, and credits.
Ensure maintenance of statistics on all elements of the budget in accord with budget preparation.
Direct administrative operations of GUPD to ensure compliance with business policy and procedures.
Functions for the Senior Business Manager in matters affecting and relating to accounts payable, payroll and the Controllers Department.
Ensures that proper administrative procedures are maintained, directing administrative staff on priorities and confidentiality with ongoing control of all reports, correspondence and legal dispositions.
Maintains administrative supervision of confidential information and all personnel records of GUPD personnel.
Type confidential drafts, correspondence, reports, memoranda, and other materials as required.
Completes payroll administrative functions.
Receives and distributes Departmental mail.
Schedules appointments for the Chief and acts as office receptionist.
Maintains confidential payroll, and personnel files.
Monitors and answers staff telephones.
Processes incoming employees, and prepares all personnel forms relating to employee actions.